Privacy Policy

Effective Date: March 1, 2026

Elevate Metabolic Health LLC (“Elevate Metabolic Health,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services.

1. Information We Collect

A. Information You Provide Voluntarily

When you use our website or contact us, we may collect:

• Name

• Email address

• Phone number

• General inquiry information submitted through contact forms

Please do not submit protected health information (PHI) through website contact forms.

B. Health Information (PHI)

Protected Health Information is not collected through this website.

PHI is collected only through our secure, HIPAA-compliant patient portal and telehealth platforms after you become a patient and complete the required consents.

C. Automatically Collected Information

We may automatically collect limited technical information, including:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of access

This information is used solely for website performance, analytics, and security purposes.

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries

• Provide requested services

• Communicate operational or administrative updates

• Improve website functionality

• Maintain security and compliance

We do not sell, rent, or trade your personal information.

3. Telehealth & HIPAA Compliance

Elevate Metabolic Health LLC complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

• Medical services and communications occur through HIPAA-compliant systems

• PHI is accessed only by authorized personnel

• A separate Notice of Privacy Practices (NPP) applies to patients receiving care

Patients receive the NPP during the onboarding process.

4. Payments

Elevate Metabolic Health LLC does not collect payments through this website.

Payments, if applicable, are processed securely through third-party platforms or patient portals that comply with applicable privacy and security standards.

5. Cookies & Analytics

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic

• Maintain website security

You may disable cookies through your browser settings; however, some features may not function properly.

6. Third-Party Services

We may use third-party service providers for:

• Website hosting

• Email communications

• Website analytics

These vendors are required to maintain confidentiality and appropriate security standards. We are not responsible for the privacy practices of third-party websites linked from our site.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse. However, no internet-based system is completely secure.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of non-medical data

Medical records are governed by HIPAA and applicable state laws.

9. Children’s Privacy

This website is not intended for children or individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact us:

Elevate Metabolic Health LLC
Email: info@elevatemetabolichealth.net
Website: www.elevatemetabolichealth.net